Our field technology supports important research and work, and we want to help ensure your experience with it is as smooth as possible. We want your deployment to be successful!
If you are having trouble, please checkout the resources below.
BoomBox
Please visit the official BoomBox Project website for the latest assembly guides and code.
The website is your go-to resource for detailed instructions on how to use BoomBox including how to connect different camera traps and how to prepare for a deployment. It also includes experiment ideas and research publications.
For any troubleshooting the BoomBox Project Community Forum should be your first stop.
We prioritise answering all questions on BoomBox Project Forum, and this is often the quickest way to troubleshoot.
The forums are a hub for the community to troubleshoot issues, share insights, ask questions, and stay up-to-date with all the latest developments.
Whether you're looking for solutions to issues, seeking advice on your projects, or just want to connect with other users, the forums are the place to be for everything BoomBox-related. Join the conversation and get the support you need from ourselves and fellow experts!
Other Technical Support
Additional technical support is available through our customer service team and may be provided by email, phone or through other communication methods.
For all other technical support, or issues that can't be resolved through the forums, please contact us using the form below. For more details on the technical support we provide, please check our Terms of Service page.
We will do our best to help you resolve any issues.